Privacy Policy

1. Overview of This Public Website

This website serves as an informational and educational portal for the nutrition practice of Rachael Richardson, RDN/LDN. It is designed to introduce our care approach, describe insurance pathways, and provide educational calculation tools.

2. Information We Do Not Collect Here

We do not request, store, or process protected medical history, lab reports, clinical diagnoses, or insurance policy member ID cards through standard forms on this public site. Any scheduling workflow requiring sensitive information is routed to authorized, encrypted, HIPAA-compliant partner platforms (such as Fay Nutrition or Nourish).

3. Information Collected on Contact Forms

When you use our contact form, we collect your name, email address, inquiry topic, and the message you voluntarily provide. This information is used strictly to respond to your non-sensitive administrative or practice questions. We do not sell, rent, or trade your contact information to third parties or advertising brokers.

4. Analytics & Cookie Policy

We employ non-invasive, privacy-preserving website analytics to measure page visits, resource tool engagement, and general site performance. We do not use intrusive session-replay tools that record keystrokes or sensitive client interactions, and we do not transmit personal health information to commercial ad networks.

5. Third-Party Clinical Platforms

When you select "Book on Fay Nutrition" or "Book on Nourish," you are directed to an external clinical partner. Those platforms operate under their own independent HIPAA business associate agreements, privacy policies, and terms of service. We encourage you to review their privacy standards during the intake process.

6. Contacting the Practice

If you have questions regarding this Privacy Policy or how your administrative information is handled, please reach out through our contact page.