Insurance & Coverage Pathways

Approved Referral & Booking Partners
Nutrolution® partners with leading clinical telehealth networks to provide seamless insurance billing.
Fay Nutrition
Fay works with top national insurers to make dietitian appointments affordable or $0 out of pocket. Enter your member details to check exact co-pays before confirming.
You will be redirected to the secure Fay portal
Nourish
Nourish connects clients with registered dietitians via an intuitive app and video interface, with broad in-network commercial insurance coverage.
You will be redirected to the secure Nourish portal

“More life. More energy. More of what matters.”
How to confirm your benefits
Follow these simple steps before your first session.
Use Real-Time Partner Verification
Our partner platforms (Fay Nutrition and Nourish) have direct digital integrations with insurance carriers that confirm your in-network status, deductible, and co-pay in 2 minutes.
Most Clients Pay $0 Out-of-Pocket
Under the Affordable Care Act and preventative health guidelines, many commercial plans cover preventive nutritional counseling at 100% with no co-pay.
Confirm Your State & Plan Type
Telehealth licensing and insurance contracts depend on your state of residence. Both partner portals will verify that Rachael Richardson is licensed in your state.
Flexible Payment Options
If you do not have health insurance, or prefer not to use insurance for privacy reasons, private pay consultations and superbills are available. Registered dietitian services qualify for pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
Private Pay Inquiries
To inquire about current private pay pricing, appointment package structures, or out-of-network superbill availability, please submit a brief message via our secure contact page.
Send a private pay inquiryFrequently Asked Coverage Questions
Clear answers on medical nutrition therapy billing.
Does Nutrolution® directly bill insurance?
No. Nutrolution® does not directly bill insurance. Instead, Rachael Richardson sees clients through approved clinical partner networks—specifically Fay Nutrition and Nourish—who handle all in-network billing, claims processing, and eligibility verification on your behalf.
Which insurance plans are frequently in-network with our partners?
Our clinical partners typically work with major commercial insurers including Aetna, Blue Cross Blue Shield, UnitedHealthcare, Cigna, Humana, and Medicare (for specific qualifying conditions like diabetes or renal disease). Always verify your individual member ID directly through the partner portal before booking.
What if my insurance does not cover nutrition counseling?
If your plan has a high deductible, out-of-network restrictions, or no nutrition benefit, private payment arrangements or superbill provision for potential out-of-network reimbursement can be discussed. You can also use HSA (Health Savings Account) or FSA (Flexible Spending Account) funds for registered dietitian services.
Do I need a doctor's referral before booking?
Most commercial plans do not require a formal doctor's referral for registered dietitian visits. However, some specific HMO plans or Medicare require a primary care physician order. The Fay or Nourish intake portal will flag if a referral is needed for your specific policy.
Coverage Disclaimer: Benefits verification performed by partner platforms is an estimate of coverage based on current carrier records. It does not guarantee payment. You are ultimately responsible for any co-pays, co-insurance, or non-covered services determined by your insurance carrier after claims processing.
